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Frequently Asked Questions (FAQ)

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Find answers to common questions about our commercial cleaning services. We’re here to provide you with all the information you need to make informed decisions about maintaining a clean and healthy work environment. If you don’t see your question here, feel free to contact us directly – we’re always ready to assist you.

How experienced is the team at Castillo Cleaning?

Our team of cleaning professionals has years of experience in the industry and is dedicated to providing high-quality cleaning services to our clients. We stay up-to-date with the latest cleaning techniques and products to ensure that our clients receive the best possible service.

Is Castillo Cleaning licensed and insured?

Yes, Castillo Cleaning is a licensed and insured commercial cleaning company. We hold all the necessary licenses and certifications to operate in the industry and carry liability insurance to protect our clients in case of any accidents or damages.

What services does Castillo Cleaning offer?

Castillo Cleaning is a professional commercial cleaning company that offers a range of services, including office cleaning, carpet cleaning, window cleaning, and more. Our services are tailored to meet the unique needs of your business, and we use eco-friendly and safe cleaning products to ensure a clean and healthy workspace.

Does Castillo Cleaning offer specialised cleaning services?

Yes, we offer specialised cleaning services for industries such as healthcare, education, events and hospitality. Our cleaning professionals are trained to handle the unique cleaning needs of these industries and use specialised cleaning products and techniques to ensure a safe and healthy environment.

How do I schedule cleaning services with Castillo Cleaning?

To schedule cleaning services with Castillo Cleaning, simply visit our website and fill out our Request A Quote, and we’ll get back to you as soon as possible. You can also give us a call at 1300 452 111 to speak with one of our representatives and schedule services over the phone.

How often should I schedule cleaning services with Castillo Cleaning?

The frequency of cleaning services depends on the size and nature of your business or facility. We offer flexible scheduling options and can work with you to develop a cleaning plan that meets your specific needs and budget.

Does Castillo Cleaning offer after-hours cleaning services?

Yes, we offer after-hours cleaning services to minimise disruption to your business operations. Our cleaning professionals can work outside of business hours to ensure that your workspace is clean and ready for the next day.

What is the pricing for Castillo Cleaning services?

Pricing for Castillo Cleaning services depends on the size and nature of your business and the frequency of cleaning services. We offer competitive pricing and work with you to develop a cleaning plan that meets your budget and needs.

What makes you different to other commercial cleaning companies?

At Castillo Cleaning, we pride ourselves on our commitment to excellence and our personalised approach to cleaning services. We work closely with our clients to understand their unique needs and develop customised cleaning plans to meet those needs. We also use eco-friendly and safe cleaning products to ensure a healthy workspace.

What measures do you take to ensure the safety my employees during the cleaning process?

At Castillo Cleaning, we prioritise the safety of our clients and their employees. We use eco-friendly and safe cleaning products and follow strict safety protocols during the cleaning process. Our cleaning professionals are trained to identify and mitigate potential hazards and ensure that all equipment and supplies are properly stored and labelled.

Have more questions?

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    Service Area

    Servicing Brisbane Bayside & Surrounding Suburbs

    Quality & Professional
    Commercial Cleaning Services

    Fully Insured

    At Castillo Cleaning, we understand the importance of having peace of mind when it comes to cleaning services. That’s why we offer fully insured services, so you can rest assured that your property is protected in case of any accidents or damages during the cleaning process. Our insurance policy covers all areas of cleaning services we provide, giving you complete protection and confidence in our services.

    No Hidden Fees

    We believe in transparency and honesty when it comes to our pricing.
    That’s why we offer upfront and honest pricing with no hidden fees. Our team will provide you with a detailed quote that includes all costs, so you know exactly what you’re paying for. We believe in building long-term relationships with our clients, and transparency is key to achieving that.

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